Thank you for shopping at MyCarlo, If you are not entirely satisfied with your purchase, we’re here to help. Please contact our support team at firstname.lastname@example.org
Our products can be returned within 14 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.
To be eligible for a return, please make sure that:
- The product was purchased in the last 14 days
- The product is in its original packaging
- The product isn’t used or damaged
Products that do not meet these criteria will not be considered for return.
Please contact us before you send the product at email@example.com
Send the product with its original packing to:
24|7 Home Rescue
3 Petre Court, Petre Road, Clayton-le-Moors, Lancashire. BB5 5HY
Shipping charges incurred in connection with the return of a product are non-refundable.
You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from 24|7 Home Rescue.
If you received a damaged product, please notify us immediately for assistance.
ITEMS PURCHASED DURING SALE
Sale items can be refunded.
If you have any questions about our Returns and Refunds Policy, please contact us at firstname.lastname@example.org